It is being reported widely that leading Chinese smartphone companyHuawei’s AI assistant is being developed to understand human emotions in a better way. Huawei AI assistant released in China, back in 2013. It boasts over 110 million users. But it, however, has fallen short against Apple’s Siri, Amazon’s Alexa, Samsung Bixby and Google Assistant.
This move could push Huawei and put them at a similar lever with big tech companies, by incorporating artificial intelligence (AI) into its virtual assistant to comprehend human emotions.
AI’s like Siri and Alexa are basically digital assistants that can understand a user’s calendar appointments and suggest traffic conditions, offer updates related to weather. But, these AIs can’t understand the user’s feelings at a particular situation– feeling good or sad.
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By understanding, Huawei AI assistant can provide more natural language-based results, and even offer speculative suggestions. This is currently not possible on any smartphone devices.
Recently Bill Gates-owned Microsoft announced that its social chatbot, Xiaoice is capable of talking like humans. This is a complex task for tech companies right now, but Huawei could very well take the lead unequivocally.
According to research firm Gartner (mentioned in BGR), a software’s ability to detect a user’s mood and respond can be defined as “emotion AI”. Emotion AIs are not widespread and voice-controlled digital assistants are a natural outlet concerning this technology to gain traction. The firm also thinks that existing virtual assistants have the ability to enable commands and questions. But it can’t understand and respond to a user’s emotions.
Huawei has also told CNBC that the Huawei AI assistant will be able to keep the conversation with its users for as long as possible. It will make a user feel less alone. The company also stated that the software needs to be perfect in order to enable such a feature.